Retail New Year’s Resolutions

January has a certain energy in retail. Trading teams come back with fresh ideas. Forecasts get revisited. Range and promo plans are refined. And, like every year, we set resolutions – individually and as businesses – about what we want to improve. The problem is not ambition. The problem is execution. In FMCG retail, “We’ll […]
Human-to-Human Beats Algorithm-to-Anything

In retail, data tells you what happened. People tell you why. If you’re betting your next quarter on dashboards alone, you’re solving yesterday’s problem with yesterday’s answers. Here’s our position: human-to-human intelligence is the missing layer in FMCG decision-making. Not as a substitute for data, but as the interpreter that turns signals into action-fast, contextual, and […]
The Critical Importance of Accurate Master Data

The accuracy of master data sits at the core of operational efficiency and effectiveness. Master data encompasses the foundational information necessary for the smooth operation of supply chain activities, including details about products, customers, suppliers, and more. This data acts as the backbone for all transactional processes, from order fulfilment to inventory management, making its […]
Ensuring Optimal Shelf Availability: The Art and Science of Stock Management

Maintaining optimal shelf availability is crucial for meeting sales targets and sustaining business growth. The consequences of stockouts extend beyond immediate lost sales; they also affect shelf-space allocation and brand reputation. To ensure that shelves are consistently stocked and that your market share is maintained and growing, a comprehensive approach integrating both traditional methodologies and […]
How to uphold stock productivity to limit sales decline throughout scarcity

By Franita Bosman, Founder and MD at BD-Nav · The impact of load-shedding on FMCG operations · What it costs to keep operations running · What happens in the dark between electricity supply switchovers? · How we identify where distribution will provide the best turnover. We know that the country is currently in a devastating […]